How to Request New EBT Card

To request a new EBT card, you can follow these simple steps to ensure a smooth process and get your replacement card quickly.

Gather necessary information

Before requesting a new EBT card, make sure you have the following information ready:

  • Your EBT card number
  • Personal identification information
  • Reason for requesting a new card

Call the EBT customer service hotline

Once you have all the necessary information gathered, call the EBT customer service hotline. This number can typically be found on the back of your current EBT card. Follow the automated prompts to report your card lost or stolen and request a new one.

Speak to a customer service representative

If you prefer to speak to a live person, you can choose to speak to a customer service representative instead of following the automated prompts. They will be able to assist you in ordering a new EBT card and provide you with any additional information you may need.

Verify your identity

During the process of requesting a new EBT card, you may need to verify your identity to ensure that the replacement card is issued to the correct person. Be prepared to answer security questions or provide additional identification information as requested by the customer service representative.

Follow up on your request

After requesting a new EBT card, it is important to follow up on the status of your request. You can check the status of your replacement card by contacting the EBT customer service hotline or logging into your account online, if applicable. Ensure that the card is mailed to the correct address and that any potential delays are addressed promptly.

By following these steps and being proactive in requesting a new EBT card, you can quickly and easily receive a replacement card and continue utilizing your benefits without interruption.