How to Report Lost EBT Card

If you have lost your EBT card, it is important to report it as soon as possible to protect your benefits and prevent any unauthorized use of your card.

Report Lost EBT Card Online

You can report a lost EBT card online through the official website of your state’s EBT program. Follow these steps to report your lost card online:

  1. Log in to your EBT account using your username and password.
  2. Select the option to report a lost or stolen card.
  3. Follow the instructions to deactivate your lost card and request a replacement.

Contact Customer Service

If you are unable to report your lost EBT card online, you can contact the customer service number provided on the back of your EBT card. Follow these steps to report your lost card over the phone:

  • Call the customer service number and select the option to report a lost or stolen card.
  • Provide your EBT card number and any other required information to verify your identity.
  • Follow the instructions to deactivate your lost card and request a replacement.

Visit Your Local Office

If you prefer to report your lost EBT card in person, you can visit your local EBT office. Follow these steps to report your lost card in person:

  1. Bring a valid form of identification, such as a driver’s license or state ID.
  2. Inform the EBT office staff that you have lost your card and need a replacement.
  3. Follow the instructions provided by the staff to deactivate your lost card and request a replacement.

Check Your Account

After reporting your lost EBT card, it is important to regularly check your account to monitor for any unauthorized transactions. Follow these steps to check your EBT account for any suspicious activity:

  • Log in to your EBT account online or through the mobile app.
  • Review your recent transactions to ensure that all purchases were made by you.
  • Contact customer service immediately if you notice any unauthorized transactions on your account.

Keep Your Card Safe

To prevent future issues with lost or stolen EBT cards, follow these tips to keep your card safe:

  • Keep your card in a secure location at all times.
  • Avoid sharing your card or PIN with anyone.
  • Regularly update your PIN to prevent unauthorized access to your benefits.

By following these steps and tips, you can effectively report a lost EBT card and protect your benefits from unauthorized use.