To report your EBT card stolen, you should take prompt action to protect your benefits and prevent any unauthorized use of your card. Follow the steps below to report your stolen EBT card and request a replacement.
1. Contact the EBT Customer Service
As soon as you realize your EBT card has been stolen, contact the EBT customer service hotline immediately. The customer service representative will guide you through the process of reporting your card as stolen and help you request a replacement card.
2. Provide Necessary Information
When you contact the EBT customer service, be prepared to provide the following information:
- Your name
- EBT card number (if you have it handy)
- Date and time when the card was stolen
- Any recent transactions made on the card (if known)
3. Follow Security Measures
While waiting for your replacement EBT card to arrive, take some security measures to protect your benefits:
- Change your PIN number if you suspect it may have been compromised
- Monitor your EBT account for any unauthorized transactions
- Avoid sharing your EBT card information with anyone
4. Receive and Activate Your Replacement Card
Once you have reported your EBT card stolen and requested a replacement, you will receive a new card in the mail. Follow the instructions provided to activate your new card before using it to access your benefits.
5. Report any Unauthorized Transactions
If you notice any unauthorized transactions on your EBT account after reporting your card stolen, contact the EBT customer service immediately. You may be able to dispute these transactions and protect your benefits from being misused.
By following these steps and staying vigilant about your EBT card security, you can ensure that your benefits are protected even if your card is stolen. Remember to report any suspicious activity and take immediate action to safeguard your benefits.