How to Get a New EBT Card if Lost

If you have lost your EBT card, don’t worry, you can easily get a new one issued to you. Follow the steps below to request a replacement EBT card.

1. Contact EBT Customer Service

The first step is to contact the EBT customer service hotline to report your lost card and request a replacement. This can usually be done by calling the toll-free number provided on the back of your EBT card.

2. Verify Your Identity

When you contact EBT customer service, you will be asked to verify your identity to ensure that the replacement card is issued to the rightful recipient. Be prepared to provide personal information such as your name, date of birth, and social security number.

3. Choose a PIN

Once your identity has been verified, you will be asked to choose a new Personal Identification Number (PIN) for your replacement EBT card. Make sure to choose a PIN that is easy for you to remember but difficult for others to guess.

4. Wait for Your New EBT Card

After going through the verification process and selecting a new PIN, your replacement EBT card will be issued and mailed to you. It may take a few days to receive your new card, so be patient while waiting for it to arrive.

5. Activate Your New EBT Card

Once you receive your replacement EBT card, you will need to activate it before you can start using it to access your benefits. Follow the instructions provided with the card to activate it either online or by phone.

By following these steps, you can easily get a new EBT card if your old one is lost or stolen. Remember to keep your EBT card safe and secure to avoid any inconvenience in the future.