How Do I Report a Lost EBT Card

If you have lost your EBT (Electronic Benefit Transfer) card, it’s crucial to report it as soon as possible to prevent unauthorized use of your benefits. Reporting a lost EBT card is a simple process that can be done quickly to protect your benefits.

1. Contact Customer Service

The first step in reporting a lost EBT card is to contact the customer service number provided on the back of your card. You can report your lost card over the phone and request a replacement card to be sent to you. Make sure to have your card number and personal information ready when you make the call.

2. Visit the Website

Another option to report a lost EBT card is to visit the official website of your state’s EBT program. Most states have an online portal where you can report a lost or stolen card and request a replacement. This method is convenient for those who prefer to handle things online.

3. In-Person Visit

If you prefer a face-to-face interaction, you can also visit your local Department of Social Services office to report your lost EBT card. A staff member will assist you with the process of reporting the lost card and getting a replacement.

4. Check Your Transaction History

Before reporting your lost EBT card, it’s recommended to check your transaction history to ensure that no unauthorized transactions have been made. This can help you identify any suspicious activity and report it to customer service when you report your lost card.

5. Secure Your Benefits

While waiting for your replacement EBT card, make sure to secure your benefits by keeping your personal information safe. Avoid sharing your EBT card number or PIN with anyone and monitor your account regularly for any unusual activity. In case of any unauthorized use, report it immediately to your state’s EBT program.

Reporting a lost EBT card is a crucial step to protect your benefits and ensure that your account remains secure. By following the above steps and acting promptly, you can minimize the risk of unauthorized use of your benefits and get a replacement card in a timely manner.