Lost or Stolen EBT Card
If your EBT card has been lost or stolen, it is important to report it immediately to your state’s EBT customer service hotline. They will deactivate your old card to prevent any unauthorized use and issue you a new card.
Requesting a Replacement EBT Card
When requesting a replacement EBT card, you will need to contact your state’s EBT customer service hotline to start the process. They will guide you through the steps needed to get a new card, such as verifying your identity and mailing the new card to you.
Waiting Period for a Replacement EBT Card
- After requesting a replacement EBT card, there may be a waiting period before you receive your new card in the mail.
- The waiting period can vary depending on your state, but it is typically around 7-10 business days.
Activating Your Replacement EBT Card
- Once you receive your replacement EBT card in the mail, you will need to activate it before you can use it.
- This can usually be done by calling the EBT customer service hotline or logging into your EBT account online.
Keeping Your EBT Card Safe
It is important to keep your EBT card safe and secure to prevent any unauthorized use. Here are some tips:
- Do not share your PIN number with anyone.
- Keep your card in a safe place, such as a wallet or purse.
- Regularly check your EBT account balance to monitor transactions.
Additional Assistance
If you need further assistance with replacing your EBT card, you can visit your local Department of Social Services office or contact the EBT customer service hotline for help.
Replacing your EBT card is a straightforward process that can be easily completed by following the steps outlined by your state’s EBT customer service. By taking the necessary precautions to keep your card secure, you can ensure that your benefits remain safe and accessible for your everyday needs.