Ordering a new EBT card in Ohio is a simple process that can be done online or over the phone. In case your current card is lost or stolen, or if it has expired, you can easily request a replacement card to continue accessing your benefits.
Ordering Online
If you prefer to order your new EBT card online, follow these steps:
- Visit the Ohio Benefits website
- Log in to your account
- Click on the “My Case” tab
- Scroll down to the “Request EBT Card” section
- Follow the instructions to order your new card
Ordering Over the Phone
If you would rather order your new EBT card over the phone, you can call the Ohio Direction Card customer service hotline at 1-866-386-3071. Be prepared to provide your personal information for verification.
Delivery Time
Once you have requested your new EBT card, it typically takes 7-10 business days for the card to be delivered to your mailing address. Make sure to keep an eye out for the new card in your mailbox.
Activating Your New Card
When you receive your new EBT card, you will need to activate it before you can start using it. Follow the instructions included with the card to activate it either online or over the phone.
Checking the Status of Your Order
If you have ordered a new EBT card and want to check the status of your order, you can contact the Ohio Direction Card customer service hotline at 1-866-386-3071. They will be able to provide you with information on when your new card is expected to arrive.
Protecting Your EBT Card
It is important to protect your EBT card to prevent it from being lost or stolen. Keep it in a safe place and do not share your PIN number with anyone. If your card is lost or stolen, be sure to report it immediately so that a new card can be issued to you.
In conclusion, ordering a new EBT card in Ohio is a straightforward process that can be done online or over the phone. Make sure to follow the steps outlined above to request your replacement card and ensure that you can continue accessing your benefits without any interruption.