How Can I Order a New EBT Card

If you need to order a new EBT card, the process is simple and can typically be done online, over the phone, or through your local Department of Social Services office. Make sure to have all the necessary information on hand to expedite the process.

Ordering Online

If you prefer to order your new EBT card online, follow these steps:

  • Visit the website of your state’s EBT program
  • Log in to your account using your username and password
  • Navigate to the “EBT Card Replacement” section
  • Follow the prompts to request a new card

Ordering Over the Phone

Ordering a new EBT card over the phone is also a convenient option. Simply call the customer service hotline for your state’s EBT program and follow the prompts to request a replacement card. Be prepared to verify your identity and provide any necessary information.

Visiting Your Local DSS Office

If you prefer to order your new EBT card in person, you can visit your local Department of Social Services (DSS) office. Be sure to bring a valid form of identification and any other documentation that may be required. A representative will assist you in ordering a replacement card.

Reporting a Lost or Stolen Card

If your EBT card has been lost or stolen, it is important to report it as soon as possible to prevent unauthorized use. Contact your state’s EBT customer service hotline to report the missing card and request a replacement.

Activating Your New Card

Once you receive your new EBT card, you will need to activate it before you can use it to access your benefits. Follow the activation instructions provided with the card, which may include calling a toll-free number or visiting a website to set up your PIN.

In conclusion, ordering a new EBT card is a straightforward process that can be done online, over the phone, or in person at your local DSS office. By following the necessary steps and providing the required information, you can quickly receive a replacement card and continue accessing your benefits.