What is EBT and how does it work with Instacart?
EBT, which stands for Electronic Benefit Transfer, is a system used by state agencies to provide food and cash benefits to eligible households. Instacart is a grocery delivery and pick-up service that allows customers to order groceries online from their favorite stores. Instacart does accept EBT cards, but there are certain limitations and guidelines that need to be followed when using EBT on the platform.
How to use EBT on Instacart
Customers with EBT cards can use them to pay for eligible items on Instacart. However, EBT can only be used for food items and cannot be used for delivery or service fees. When checking out on Instacart, customers can select the option to use EBT as a form of payment and enter their card information. It is important to note that EBT cards cannot be used to pay for alcohol, tobacco, household items, or any other non-food items.
Eligible items for EBT on Instacart
- Fruits and vegetables
- Meat and poultry
- Dairy products
- Bread and cereals
Non-eligible items for EBT on Instacart
- Alcohol and tobacco products
- Household items
- Personal care products
Adding a tip with EBT on Instacart
Customers using EBT on Instacart can add a tip to their order, but the tip cannot be paid for using the EBT card. Tips must be paid separately with a credit or debit card. It is important to remember this when placing an order on Instacart with EBT as a form of payment.
Using EBT for online orders on Instacart
Instacart allows customers to use their EBT cards for online orders, but customers may need to enter their EBT card information each time they place an order. It is recommended to have the EBT card information on hand when placing an order to make the checkout process smoother.
Customer service for EBT on Instacart
Customer Service | Contact Information |
---|---|
Instacart Support | 1-888-246-7822 |
EBT Support | 1-888-328-6399 |
In conclusion, Instacart does allow customers to use EBT cards for eligible food items online. However, there are specific guidelines and restrictions that need to be followed when using EBT on the platform. By understanding these guidelines and limitations, customers can effectively utilize their EBT benefits while using Instacart for grocery delivery.