Can You Get a Replacement EBT Card in Person

Yes, you can get a replacement EBT card in person. If you have lost your EBT card, had it stolen, or it is damaged, you can visit your local Department of Social Services (DSS) office to request a replacement card.

Visiting the Local DSS Office

When you visit your local DSS office, make sure to bring necessary documentation such as ID, proof of address, and any other required paperwork. Below are steps to follow when visiting in person:

  • Check the office hours and location of your local DSS office
  • Take all required documents with you
  • Inform the front desk staff about your need for a replacement EBT card
  • Fill out any required forms or paperwork
  • Receive your replacement EBT card on the spot or within a few days

Cost of Replacement EBT Card

There may be a nominal fee for replacing a lost, stolen, or damaged EBT card. The fee amount varies by state, so it’s essential to check with your local DSS office to understand the cost involved. In some cases, the fee may be waived if you can demonstrate financial hardship.

Activating Your Replacement EBT Card

Once you receive your replacement EBT card, you will need to activate it before you can start using it. Follow these steps to activate your replacement card:

  1. Call the EBT customer service number provided on the back of the card
  2. Follow the automated prompts to activate the card
  3. Create a PIN for your new card
  4. Your replacement EBT card is now ready to use

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, it’s crucial to report it to your local DSS office immediately. By reporting the loss or theft promptly, you can protect your benefits from being used by someone else. Follow these steps when replacing a lost or stolen EBT card:

  1. Contact your local DSS office or the EBT customer service number
  2. Request a replacement card and follow their instructions
  3. Monitor your account for any unauthorized transactions
  4. Activate your new replacement EBT card once received

Protecting Your EBT Card

To avoid the hassle of replacing your EBT card, take precautions to protect it from loss, theft, or damage. Here are some tips to safeguard your EBT card:

  • Keep your EBT card in a secure location
  • Avoid sharing your PIN with anyone
  • Never write your PIN on the card or keep it in your wallet
  • Regularly check your EBT account balance for any suspicious activity

In conclusion, getting a replacement EBT card in person is a straightforward process. By following the necessary steps and taking precautions to protect your card, you can ensure seamless access to your benefits when needed.